| David Jones Jan 26, 2016 5:00 AM PT | |
 | As the U.S. retail industry puts another long holiday shopping season behind it, a few changes appear to be taking place. For one thing, it appears there's a new recipe for success. Growing a business requires more than setting up a fancy website, placing inventory into a warehouse, and engaging a service to make speedy deliveries. That's in part because customer expectations have changed. [More...] |
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 | The Top 20 CRM Blogs of 2015, Part 2: The Top 10 Almost a decade ago, the first edition of this list was tough to compile. There simply weren't that many CRM blogs that were consistent (we set the annual minimum number of posts at eight), vendor-agnostic and -- most important of all -- high quality. That number has increased over the years, but one interesting phenomenon has been that the people at the top have held onto their spots. [More...] |
 | DARPA Challenges Researchers to Link Human Brains With Computers The United States Defense Advanced Research Projects Agency, or DARPA, last week announced a new program that aims to build a connection between the human brain and the digital world. To achieve the goals of the Neural Engineering System Design program, DARPA has invited proposals to design, build, demonstrate and validate a human-computer interface. [More...] |
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