E-Commerce Minute

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E-Commerce Minute: Saturday -- June 11, 2016

The E-Commerce Times -- E-Business Means Business
http://www.ecommercetimes.com
Part of the ECT News Network

Headline Scan
The Tricky Business of Crafting Solid Cloud SLAs
The Marginal Customer
Yahoo to Have Giant Patent Garage Sale

Today's Story Highlights

The Tricky Business of Crafting Solid Cloud SLAs
In the five years since the U.S. government put a clear emphasis on
utilizing cloud technology, federal procurement offices have engaged in
seemingly endless tinkering of contracting vehicles to promote cloud
adoption. The core element of virtually every type of federal cloud
procurement contract is the service level agreement, upon which billions
of dollars of cloud investments are based.
http://www.ecommercetimes.com/story/83595.html

The Marginal Customer
I start a lot of client engagements with a simple question: Who's the
customer? It's amazing the answers that I get. Some people know the
customer's demographic and business or personal needs, and they focus on
those things. Others don't even grasp the difference between a customer
and a consumer. You might expect this if you are working in the B2C
rather than B2B space.
http://www.ecommercetimes.com/story/83592.html

Yahoo to Have Giant Patent Garage Sale
Yahoo reportedly has notified potential buyers that it plans to auction
off about 3,000 patents and will be accepting bids until mid-June. The
intellectual property for sale includes patents for its original search
technology. The patents "cover strategic areas such as search, e-
commerce and online advertising," said Andreas Scherer, managing partner
at Salto Partners.
http://www.ecommercetimes.com/story/83590.html

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