E-Commerce Minute

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E-Commerce Minute: Thursday -- August 29, 2019

The E-Commerce Times -- E-Business Means Business
https://www.ecommercetimes.com
Part of the ECT News Network

Headline Scan
Apple Says Sorry for Listening In on Siri Talks
Storm Erupts Over Google's Advice Against Blocking Cookies
Powerful Enterprise-Class Chromebooks May Make Windows Exit Possible
Putting CX at the Center of Testing Strategies
Cloud Users: Read the Click Agreement Terms

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Today's Story Highlights

Apple Says Sorry for Listening In on Siri Talks
Apple has suspended audits of consumer interactions with Siri, and
undertaken a review of practices and policies related to the voice
assistant. Before suspending grading, the process involved reviewing a
small sample of audio and computer-generated transcripts from Siri
requests -- less than 0.2 percent -- to measure how well Siri responded.
The goal was to improve the assistant's reliability.
http://www.ecommercetimes.com/story/86216.html

Storm Erupts Over Google's Advice Against Blocking Cookies
Google's recent announcement of Privacy Sandbox -- an initiative to
develop a set of open standards geared toward fundamental enhancements
of privacy on the Web -- has stirred up a controversy. Blocking cookies
is not a good idea for a number of reasons, and standardization of such
efforts is needed, argued Justin Schuh, director, Chrome Engineering.
Google invited the Web community to comment.
http://www.ecommercetimes.com/story/86214.html

Powerful Enterprise-Class Chromebooks May Make Windows Exit Possible
A new collaboration between Dell Technologies and Google has produced
the world's first enterprise-class Chromebook. The companies have
announced their partnership to bring new capabilities and services to
Dell's Unified Workspace strategy. Google launched its Chrome Enterprise
capabilities in 2017 to give enterprises critical features like advanced
security protections and fleet management.
http://www.ecommercetimes.com/story/86209.html

Putting CX at the Center of Testing Strategies
From e-commerce to banking applications to healthcare systems -- and
everything in between -- if it's digital, users expect it to work at
every interaction, and on every possible platform and operating system.
However, despite the need to provide a digital experience that delights,
Gartner research suggests that only 18 percent of companies are
delivering their desired customer experience.
http://www.ecommercetimes.com/story/86212.html

Cloud Users: Read the Click Agreement Terms
There is no data showing how many people actually read through click
agreements, terms of service and privacy policies -- collectively
"online terms" -- before clicking the alluring "accept" button. However,
there's research that indicates fewer than 1 percent of people report
taking the time to review online terms. Most folks consider online terms
an annoying speed bump and frankly don't care.
http://www.ecommercetimes.com/story/86207.html

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