E-Commerce Minute

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E-Commerce Minute: Tuesday -- June 23, 2015

The E-Commerce Times -- E-Business Means Business
http://www.ecommercetimes.com
Part of the ECT News Network

Headline Scan
Apple Knuckles Under to Taylor Swift
Rumors Tell the Apple Watch Story
Choosing the Right Level for Multitiered Customer Success
AT&T, Verizon and WhatsApp Flunk Privacy
Skies May Soon Be Friendlier to Amazon Drones
US Internet Handoff Generates Sparks in Congress
Uber Loses Crucial California Legal Battle
Salesforce Fluffs Up Next-Gen Marketing Cloud

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Today's Story Highlights

Apple Knuckles Under to Taylor Swift
Apple has given in to a demand from pop diva Taylor Swift to pay
royalties to owners of music streamed by its Apple Music service. "We
hear you, @taylorswift13 and indie artists. Love, Apple," tweeted Eddy
Cue, who oversees Apple's content stores. "Apple will always make sure
that artist[s] are paid." Cue's tweets might resolve the firestorm Swift
ignited over the weekend.
http://www.ecommercetimes.com/story/82204.html

Rumors Tell the Apple Watch Story
Apple hasn't been saying much, as usual -- but insiders and analysts are
fitting together pieces of the Apple Watch puzzle through sales
estimates, revelations about the vast gulf separating production costs
from final prices, and expected features of the next version. CEO Tim
Cook recently said the company was off to an "exciting start to the June
quarter with the launch of Apple Watch."
http://www.ecommercetimes.com/story/82201.html

Choosing the Right Level for Multitiered Customer Success
Customers are more empowered than ever before -- they have unlimited
access to information with the click of a button. How does this affect
businesses? How are they reshaping their strategies to account for the
recent rapid shift from business-centric to customer-centric? SaaS
businesses and enterprises alike are restructuring their platforms and
focusing on customer success initiatives.
http://www.ecommercetimes.com/story/82203.html

AT&T, Verizon and WhatsApp Flunk Privacy
An Electronic Frontier Foundation survey published last week gave AT&T,
Verizon and WhatsApp the thumbs down when it comes to protecting user
privacy. Google and Twitter also got a black eye. The five were among 24
companies the EFF evaluated on criteria worked out over the past four
years. WhatsApp, now owned by Facebook, also took criticism in the EFF's
fifth annual report, "Who Has Your Back?"
http://www.ecommercetimes.com/story/82200.html

Skies May Soon Be Friendlier to Amazon Drones
Amazon on Wednesday appealed to members of Congress to approve use of
its fleet of drones for package deliveries. Electrically powered drones
could deliver packages to consumer homes and offices faster, more
efficiently and with less environmental impact than automobiles, Paul
Misener, vice president of global public policy at Amazon, suggested in
testimony before the House Oversight Committee.
http://www.ecommercetimes.com/story/82198.html

US Internet Handoff Generates Sparks in Congress
The U.S. government has played a central -- perhaps critical -- role in
the development of the Internet. Currently the U.S. retains a
stewardship position in the worldwide operation of the Internet through
the National Telecommunications and Information Administration, an
agency within the Commerce Department. That stewardship is slated to
end, however.
http://www.ecommercetimes.com/story/82195.html

Uber Loses Crucial California Legal Battle
Uber on Tuesday filed an appeal of a California Labor Commission ruling
that is widely viewed as a threat to the company's business model. The
ruling resulted from a claim filed by a San Francisco driver against
Uber last year. The commission found that the plaintiff was an employee
of Uber rather than an independent contractor, as the company had
maintained.
http://www.ecommercetimes.com/story/82189.html

Salesforce Fluffs Up Next-Gen Marketing Cloud
Salesforce introduced its next-generation marketing cloud at the
Salesforce Connections digital marketing event held in New York this
week. The new release has enhancements to Journey Builder that let
companies work with the customer journey across sales, service,
marketing, custom apps and more. Salesforce also announced the addition
of LiveRamp, LiveIntent, Neustar and Viant to Active Audiences.
http://www.ecommercetimes.com/story/82193.html

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