E-Commerce Minute

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E-Commerce Minute: Wednesday -- June 24, 2015

The E-Commerce Times -- E-Business Means Business
http://www.ecommercetimes.com
Part of the ECT News Network

Headline Scan
Internet Players Wrestle with Proposals to Prevent Capture
CRM's New Era
Data Requests Put Amazon Between Rock, Hard Place

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Today's Story Highlights

Internet Players Wrestle with Proposals to Prevent Capture
The Internet is run by a bunch of geeks sitting in a darkened space, lit
only by the glow from LED screens, right? That Hollywood image may be
how the general public perceives what it takes to send and receive
emails, deliver apps, enable electronic transactions, and store great
gobs of data. There is much more to operating the Internet, however,
including a challenging management environment.
http://www.ecommercetimes.com/story/82211.html

CRM's New Era
It recently occurred to me that CRM has come full circle in a
fundamental way. I was never a fan of labels like "CRM 2.0" or "Social
CRM" or whatever else came along, principally because those monikers
didn't signify anything new in doing business. Certainly you could make
a case that those names described some new attributes for the
traditional set of apps but that just invites a "so what?"
http://www.ecommercetimes.com/story/82208.html

Data Requests Put Amazon Between Rock, Hard Place
Amazon's recently released first report on government requests for
information revealed that from January to May, it received 813 subpoenas
and 25 search warrants. The company fully responded and provided all the
requested information sought for 542 of the subpoenas. It provided only
some of the requested information for 126 of the cases, and it did not
respond to 145 requests.
http://www.ecommercetimes.com/story/82207.html

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