Senin, 25 November 2019

E-Commerce Minute


E-Commerce Minute: Monday -- November 25, 2019

The E-Commerce Times -- E-Business Means Business
https://www.ecommercetimes.com
Part of the ECT News Network

Headline Scan
Health Tech Trends: Connected Devices, Telehealth, Independent Living Solutions
How Safe Are Home Security Systems?
Why a Single Source of Truth Often Isn't
You Might Owe Cryptocurrency-Related Taxes
Keeping the 'Service' in SaaS

Message From Our Sponsor
The State of Customer Service Automation Report
The first and only report of its kind that looks at the impact of
customer service bots on standard contact center KPIs such as
CSAT, TTR and TTFR. We've analyzed 71 million bot interactions
and the findings are astonishing. Download this report to learn
how brands are benefiting from automation at lightning speed.
https://www.ectnews.com/adsys/link/?crid=10272/Helpshift_Report

Today's Story Highlights

Health Tech Trends: Connected Devices, Telehealth, Independent Living Solutions
The U.S. healthcare industry is in the midst of transformation,
including an overhaul of its information infrastructure from physical to
digital, and the rise of informed and increasingly empowered consumers.
Managing consumers' healthcare experience is no longer a selling point,
but a must-deliver component of technology vendors' solutions. Adoption
of connected health devices is on the rise.
http://www.ecommercetimes.com/story/86369.html

How Safe Are Home Security Systems?
I have loved the story of Ring doorbells ever since seeing the CEO Jamie
Siminoff on TV's Shark Tank several years ago. I also loved the
SimpliSafe story with CEO Chad Laurans. Companies like these, including
competitors Blink and Nest -- all started by creative entrepreneurs --
are changing the security industry. However, there are several problems
users need to be aware of.
http://www.ecommercetimes.com/story/86375.html

Why a Single Source of Truth Often Isn't
This week, Salesforce used its annual Dreamforce mega-show to make a
host of announcements, ranging from contact center partnership with
Amazon to a smart speaker tool for sales. For the most part, the keynote
featured practical applications of Salesforce technology. Some
Dreamforces focus on the highly aspirational; others focus on the ways
to attain those aspirations. This year is the latter.
http://www.ecommercetimes.com/story/86376.html

You Might Owe Cryptocurrency-Related Taxes
Got your attention? We thought so. In a recently published Notice, the
IRS seems to be offering some cautionary advice about the legal risks
associated with using cryptocurrencies to avoid capital gains taxes.
Likely displeased by the use of cryptocurrencies to avoid reporting
capital gains, the IRS may be signaling its intent to crack down on
cryptocurrency trading activity.
http://www.ecommercetimes.com/story/86371.html

Keeping the 'Service' in SaaS
In today's highly competitive B2B software industry, it's not enough to
staff a call center and sit back and wait for customers to reach out
when they need you -- it's imperative that you take the initiative. When
customers have so many solution vendors to choose from, service becomes
a strategic differentiator to set your company apart from the crowd.
http://www.ecommercetimes.com/story/86372.html

News Alerts From ECT News Network
Get the day's top business and technology news delivered
to your inbox as stories break. Sign up today -- it's free!
http://www.ectnews.com/adsys/link/?crid=2202/News_Alerts

How to Advertise in This Newsletter
To advertise in this newsletter or elsewhere on ECT News Network,
please call our sales department toll-free at (877) 328-5500, or view
our online media kit at
https://www.ectnews.com/advertising/

Subscribing and Unsubscribing
You are receiving this newsletter in response to your request on
the E-Commerce Times Web site for our daily newsletter. If you wish
to make changes to your newsletter subscription, or if you wish to
receive other free newsletters from the ECT News Network, please click
here: Newsletter Management Wizard

If this e-mail was forwarded to you and you wish to subscribe to
this FREE newsletter, please use our newsletter sign-up wizard:
https://www.ectnews.com/perl/newsletter_registration.pl/

Feedback
We welcome your feedback. Contact us online at
https://www.ectnews.com/perl/contact_form.pl?to=editorial

Follow Us

Copyright 2019 ECT News Network, Inc.
16133 Ventura Blvd., Suite 700, Encino, CA 91436
All Rights Reserved.

Tidak ada komentar:

Posting Komentar