E-Commerce Minute

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E-Commerce Minute: Wednesday -- March 25, 2015

The E-Commerce Times -- E-Business Means Business
http://www.ecommercetimes.com
Part of the ECT News Network



Headline Scan
Lawyers Pull Out Stops in Pao Trial Closing Arguments
FAA's Sluggish Pace Frustrates Amazon's Drone Ambitions
Facebook Aims to Turn Social Media Into 'the' Media
Self-Service and the 'R' in CRM
Apple Execs Rave About Jobs' Bio They Helped Write

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Today's Story Highlights

Lawyers Pull Out Stops in Pao Trial Closing Arguments
Attorneys on Wednesday advanced their closing arguments in the $16
million sex discrimination suit brought by Ellen Pao against her former
employer, venture capital firm Kleiner Perkins Caufield & Byers. Final
arguments in the trial, which has been ongoing in the Superior Court in
San Francisco for about a month, began Tuesday with Pao's attorney, Alan
Exelrod, laying out his client's case.
http://www.ecommercetimes.com/story/81866.html

FAA's Sluggish Pace Frustrates Amazon's Drone Ambitions
For one brief shining moment, it appeared that Amazon and the FAA were
in concert on outdoor drone testing in the U.S., but in testimony before
a Senate subcommittee hearing held Tuesday, Amazon put paid to that
notion. Although the FAA last week granted Amazon permission to conduct
outdoor tests, the unmanned aircraft system covered by the authorization
is no longer in use.
http://www.ecommercetimes.com/story/81864.html

Facebook Aims to Turn Social Media Into 'the' Media
Facebook reportedly has been talking with multiple news organizations
about hosting their content on its network, rather than linking to their
websites. No deal has been finalized, but The New York Times , BuzzFeed
and National Geographic are among its first likely partners. They may be
interested in negotiating with Facebook now because they understand
change is inevitable.
http://www.ecommercetimes.com/story/81862.html

Self-Service and the 'R' in CRM
Self-service is generally considered a good thing, especially in CRM,
where there has been significant investment in empowering people to take
on more responsibility for provisioning service or making purchases. But
it's not all great, and there is some interesting blowback that is
causing vendors to reconsider how their offerings work. In sales, self-
service has resulted in truncated sales cycles.
http://www.ecommercetimes.com/story/81857.html

Apple Execs Rave About Jobs' Bio They Helped Write
A new book about Steve Jobs hit store shelves Tuesday amid rave reviews
-- from Apple executives. Apple execs not only praised the book, but
also took the unusual step of providing interviews for it. The
unauthorized biography -- Becoming Steve Jobs , by Brent Schlender and
Rick Tetzeli -- promises to reveal a more personal side of Apple's
cofounder.
http://www.ecommercetimes.com/story/81859.html

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