E-Commerce Minute

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E-Commerce Minute: Monday -- December 7, 2015

The E-Commerce Times -- E-Business Means Business
http://www.ecommercetimes.com
Part of the ECT News Network

Headline Scan
Samsung Grudgingly Agrees to Write Apple a $548M Check
5 Customer Relationship Objectives for the Growing Biz
Ballmer Points Out Error of Microsoft's Ways
VTech Hires Mandiant to Shore Up Security for Kids

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Today's Story Highlights

Samsung Grudgingly Agrees to Write Apple a $548M Check
Samsung and Apple last week filed a court document indicating the
companies had come to an agreement under which Samsung will pay Apple
$548 million toward partial resolution of an epic legal dispute. At the
heart of the conflict were Apple's allegations that Samsung effectively
had stolen the technology behind certain key iPhone features for its own
competing devices.
http://www.ecommercetimes.com/story/82836.html

5 Customer Relationship Objectives for the Growing Biz
The amount of effort spent on talking and thinking about the best ways
to connect with customers truly is incredible. The amount of ink spilled
-- real and virtual -- the number of conferences held, and the dollars
spent on efforts and expertise are vast. The irony is that businesses
often start out with a natural ability to behave in a customer-centric
way.
http://www.ecommercetimes.com/story/82839.html

Ballmer Points Out Error of Microsoft's Ways
Former CEO Steve Ballmer on Wednesday called out Microsoft on finance
reporting and its app strategy for Windows Phone. CEO Satya Nadella this
summer laid out his vision for the company in a letter to employees. It
included a Windows 10 strategy founded on universal apps, software that
could be scaled to Xbox One, Window Phones, tablets and desktops. That's
the wrong way to go, Ballmer asserted.
http://www.ecommercetimes.com/story/82834.html

VTech Hires Mandiant to Shore Up Security for Kids
VTech on Thursday revealed it has hired FireEye's Mandiant to help
improve security after reaction from parents around the world over news
that its servers were hacked. It also is cooperating with law
enforcement agencies worldwide to investigate the incident and has
temporarily shut down several websites, its Learning Lodge app store,
and its Kids Connect service.
http://www.ecommercetimes.com/story/82833.html

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