E-Commerce Minute

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E-Commerce Minute: Thursday -- April 6, 2017

The E-Commerce Times -- E-Business Means Business
http://www.ecommercetimes.com
Part of the ECT News Network

Headline Scan
Twitch Aims to Get Ahead of Steam
Imagination's Picture Bleak After Apple Cuts It Loose
AI Confusion Widespread Among Consumers
Now World's Second-Wealthiest, Bezos Travels to Different Drumbeat
A Solution for the Uber CEO's Anger Problem
Salesforce Offers AI-Powered CRM for Financial Advisors

Today's Story Highlights

Twitch Aims to Get Ahead of Steam
Twitch, the Amazon-owned live-streaming video platform, has launched its
highly anticipated online game store. It includes goodie bags and other
incentives, both for gamers who take the plunge and streamers who
provide the content. Twitch earlier this year announced that it would be
selling games and in-game content directly through the online store,
competing with major gaming sites like Steam.
http://www.ecommercetimes.com/story/84438.html

Imagination's Picture Bleak After Apple Cuts It Loose
Imagination on Monday announced that Apple would no longer use its
intellectual property, and the company's stock sank faster than a
bottomless boat on the news. Apple planned to discontinue its use of the
company's IP in new products in 15 months to two years, ending the
companies' license and royalty agreement, Imagination said. Those
royalties account for about half the company's revenue.
http://www.ecommercetimes.com/story/84431.html

AI Confusion Widespread Among Consumers
Most people think they know what the term "artificial intelligence"
means, based on the results of a survey Pegasystems released Tuesday.
However, their responses suggested that they probably don't fully
understand how it's being used today, including in the customer service
realm. Researchers polled 6,000 adult consumers in the United States,
the UK, the Netherlands, France and Germany.
http://www.ecommercetimes.com/story/84432.html

Now World's Second-Wealthiest, Bezos Travels to Different Drumbeat
Amazon founder Jeff Bezos has entered more rarefied air, having
leapfrogged billionaires Amancio Ortega and Warren Buffett to become the
second wealthiest person in the world. Bezos -- CEO of the e-commerce
retailer and cloud services provider -- last week enjoyed a jump of $1.5
billion to $75.6 billion net worth, after his company announced a deal
to acquire Souq.com.
http://www.ecommercetimes.com/story/84428.html

A Solution for the Uber CEO's Anger Problem
Uber CEO Travis Kalanick has earned a reputation for having a short
fuse. In addition to his apparent personal anger management issues,
there are the stresses that come with running a giant company -- and
Uber recently has been losing executives. When it rains, it pours.
What's happening with Kalanick, and can Uber recover its mojo? Many
people have issues with anger, but few are in the spotlight.
http://www.ecommercetimes.com/story/84424.html

Salesforce Offers AI-Powered CRM for Financial Advisors
Salesforce this week announced Financial Services Cloud Einstein, an AI-
based CRM tool for financial advisors. It gives users a holistic view of
each client's household and wealth ecosystem and lets them leverage
Salesforce's AI technology to seek out new business opportunities.
Einstein Opportunity tracks clients' sentiments, competitor mentions,
and overall engagement.
http://www.ecommercetimes.com/story/84427.html

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