E-Commerce Minute

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E-Commerce Minute: Tuesday -- October 10, 2017

The E-Commerce Times -- E-Business Means Business
http://www.ecommercetimes.com
Part of the ECT News Network

Headline Scan
Small Companies Often in the Dark About Cyberattacks
Android Devs May Follow Apple's Face ID Lead
HPE Gave Russia Deep Dive Into Security Software Used by Pentagon
AI-Powered Mobile Chatbots Promise More Efficient Customer Service
Are You Ready for a RoboCEO?
3 Timely E-Commerce Shipping Tips
Invisible Technologies: What You Can't See Can Hurt You
Show Season
Google Adds a Brick to Online Publishers' Paywalls
Amazon Deploys Army of Echoes Against Oncoming Threats

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Today's Story Highlights

Small Companies Often in the Dark About Cyberattacks
Nearly 60 percent of small businesses have been the victims of a
cyberattack over the past year, but the vast majority didn't realize
that they had been attacked, according to Nationwide's third annual
survey of 1,069 businesses with fewer than 299 employees. Initially,
only 13 percent of the participating companies said they had been
victims of a cyberattack.
http://www.ecommercetimes.com/story/84865.html

Android Devs May Follow Apple's Face ID Lead
Apple's use of facial recognition to unlock its iPhone X may open the
gates for developers champing at the bit to bring the technology to the
Android world. Face ID, which will replace fingerprint scanning in
Apple's new iPhone X, uses Apple's TrueDepth 3D camera to verify the
owner of a phone. Android developers have been working on similar
systems, said Sensible Vision CEO George Brostoff.
http://www.ecommercetimes.com/story/84868.html

HPE Gave Russia Deep Dive Into Security Software Used by Pentagon
Hewlett Packard Enterprise has allowed experts working with Russia to
review the source code of cybersecurity software that is used by the
U.S. Defense Department. The Pentagon uses HPE's ArcSight software to
protect sensitive computer networks. The review of its code was
conducted by Russian firm Echelon on behalf of a Russian defense agency
that deals with cybersecurity issues.
http://www.ecommercetimes.com/story/84862.html

AI-Powered Mobile Chatbots Promise More Efficient Customer Service
Helpshift's new Web Chat application uses artificial intelligence to
help companies release scalable chatbots that can automate customer
service through real-time interactions. The new AI-based tool, released
last week, will help customers provide enterprise-grade support to their
customers, according to the company, which specializes in customer
support for the gaming industry.
http://www.ecommercetimes.com/story/84867.html

Are You Ready for a RoboCEO?
Here's a disturbing thought: A RoboCEO powered by artificial
intelligence -- possibly based on IBM's Watson -- could be running some
companies within the next decade. Not every company will warm to the
idea, to be sure, but it's conceivable that the practice could begin.
This idea has started to bubble to the surface, with leaders like
Alibaba Chairman Jack Ma apparently taking it seriously.
http://www.ecommercetimes.com/story/84858.html

3 Timely E-Commerce Shipping Tips
Shipping has become a key part of e-commerce success. Amazon has raised
consumer expectations dramatically when it comes to shipping, and
etailers have been scrambling to keep up. Because changes occur on a
near-daily basis in the shipping world, here are some tips for getting
ahead of the game. The faster you can get your goods out the door and
into your customers' hands, the better.
http://www.ecommercetimes.com/story/84856.html

Invisible Technologies: What You Can't See Can Hurt You
There are times when it seems like technology can work almost too well.
Now, if working too well sounds to you like an impossibility, reflect
that there's more to a technology than end-user experience. In addition
to the experience of using the technology, there are other
considerations that play a role: things like maintenance, operations and
ongoing support.
http://www.ecommercetimes.com/story/84852.html

Show Season
Autumn officially kicked off about a week ago -- not with some celestial
convergence but with show season, with companies like HubSpot and
SugarCRM holding conclaves of their faithful. This is traditionally the
beginning of attempts at closing the calendar year on a high note, as
CRM vendors work to garner customer dollars based on the promises of new
technologies unveiled at conferences.
http://www.ecommercetimes.com/story/84855.html

Google Adds a Brick to Online Publishers' Paywalls
Google on Monday announced that it was dropping its decade-old policy of
requiring media and news publishers to provide a limited amount of free
content. The so-called "first click free" policy meant that publishers
had to make a certain amount of content available to users who conducted
a search on Google, even if their stories, videos or images otherwise
were behind a paywall.
http://www.ecommercetimes.com/story/84849.html

Amazon Deploys Army of Echoes Against Oncoming Threats
Amazon has unveiled five new Echo products that raise the bar in the
automated home market. Among other things, Amazon has improved the sound
quality in its second-generation Echo speaker to compete with several
new competitors in the high-end audio segment. The new Echo, which is
more compact and comes in a variety of shell colors and finishes, offers
more immersive sound.
http://www.ecommercetimes.com/story/84841.html

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