| Rob Enderle Oct 9, 2017 10:58 AM PT | |
 | What would it take to cause Apple to fail? While Steve Jobs was alive, the prevalent belief was that it would take his removal from the company. That has happened, but Apple's valuation and reserves are higher. Although the foundational element was removed, no one really went after Apple hard until last week, when Google launched a comprehensive strategy that clearly targeted the company. [More...] |
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 | AI-Powered Mobile Chatbots Promise More Efficient Customer Service Helpshift's new Web Chat application uses artificial intelligence to help companies release scalable chatbots that can automate customer service through real-time interactions. The new AI-based tool, released last week, will help customers provide enterprise-grade support to their customers, according to the company, which specializes in customer support for the gaming industry. [More...] |
 | Report: Russian Hackers Penetrated Elite NSA Hacking Division Russian hackers reportedly exploited a vulnerability in Kaspersky Lab's software to steal sensitive cyberdefense data from a National Security Agency contractor. The incident, which occurred in 2015, involved a contractor who loaded classified information onto his personal computer in order to work at home. The information included hacking tools and other sensitive NSA data. [More...] |
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