E-Commerce Minute

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E-Commerce Minute: Thursday -- June 6, 2019

The E-Commerce Times -- E-Business Means Business
https://www.ecommercetimes.com
Part of the ECT News Network

Headline Scan
When Retail Customers Take It on the Chin, Investors Win
7 Critical Skills for Running an E-Commerce Business
New Antitrust Probe Tightens Screws on Big Tech
Stripe Offers SMBs Chargeback Fraud Relief
Trailhead, Salesforce's Not-So-Secret Weapon

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Today's Story Highlights

When Retail Customers Take It on the Chin, Investors Win
I am a reluctant Costco shopper. My wife is one of the many who really
love the chain. Me... not so much. Seriously -- someone should knock
Costco's top officials on the head and wake them up to the need to focus
on their customers. After all, it's the customers who make Costco
successful. When my family owned lots of retail stores, I learned many
important lessons that Costco needs to learn.
http://www.ecommercetimes.com/story/86062.html

7 Critical Skills for Running an E-Commerce Business
There are many benefits to running an e-commerce business, whether you
operate purely online or not. Online transactions allow you to expand
your reach and service more customers. However, there are challenges to
conducting business online. Here are some specific skills that e-
commerce business owners need to develop in order to be successful.
http://www.ecommercetimes.com/story/86059.html

New Antitrust Probe Tightens Screws on Big Tech
The U.S. House of Representatives Antitrust Subcommittee has opened an
investigation into competition in digital markets, increasing the
pressure on big tech companies over antitrust issues. The subcommittee
is part of the House Judiciary Committee. The bipartisan investigation
will include a series of hearings on antitrust, commercial and
administrative law about the rise of market power online.
http://www.ecommercetimes.com/story/86057.html

Stripe Offers SMBs Chargeback Fraud Relief
Payment processing company Stripe has launched Chargeback Protection, a
machine learning-based system to limit the impact of fraudulent credit
card transactions on merchants. A chargeback is a demand by a credit
card provider for a retailer to make good on a fraudulent or disputed
transaction by repaying the full purchase amount plus a chargeback fee.
http://www.ecommercetimes.com/story/86051.html

Trailhead, Salesforce's Not-So-Secret Weapon
Salesforce has used its Trailhead learning system to teach developers
how to program on its Lightning platform for more than five years. The
company last week completed its fourth highly successful TrailheaDX
conference, which attracted 14,000 people to the Moscone Center in San
Francisco. There are plenty of good reasons for Salesforce to be in the
software-coding-education game.
http://www.ecommercetimes.com/story/86055.html

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