Selasa, 07 Januari 2020

E-Commerce Minute


E-Commerce Minute: Tuesday -- January 7, 2020

The E-Commerce Times -- E-Business Means Business
https://www.ecommercetimes.com
Part of the ECT News Network

Headline Scan
Few Households Have Taken the Gigabit Broadband Leap
Recommerce: The New Art of Secondhand Sales
In 2020, Enterprises Will Unlock Hidden Value in Their Own Workforces
4 Keys to a Winning Amazon Marketing Strategy
5 Transformational Customer Support Trends to Watch in 2020

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Today's Story Highlights

Few Households Have Taken the Gigabit Broadband Leap
Increasing numbers of connected devices in the home and greater
consumption of streaming media are driving consumer demand for faster
broadband speeds. In recent years providers have introduced greater
service speeds, bundles and pricing models to address widespread
consumer churn. The service speed average among U.S. broadband
households has increased steadily over the last four years.
http://www.ecommercetimes.com/story/86441.html

Recommerce: The New Art of Secondhand Sales
Recommerce is booming, with companies meeting consumer demand for more
affordable and sustainable alternatives to buying new. "I believe
recommerce is popular because there is an alignment amongst people who
see that consuming products as we have in the past is creating huge
environmental problems, so people want to shop differently," said Nicole
Bassett, cofounder of The Renewal Workshop.
http://www.ecommercetimes.com/story/86439.html

In 2020, Enterprises Will Unlock Hidden Value in Their Own Workforces
If 2019 was the year we identified the most acute challenges facing
various industries -- in the form of macroeconomic trends as well as
industry-specific factors -- 2020 will be the year we confront those
issues. For most companies, this looks like addressing a skills gap that
grows at the same rate technology progresses. This is to say, in the
tech industry, it's a gap that grows quickly.
http://www.ecommercetimes.com/story/86437.html

4 Keys to a Winning Amazon Marketing Strategy
Research indicates that 66 percent of online shoppers start their
product searches on Amazon , and Amazon shoppers behave differently than
buyers on other online platforms and at brick-and-mortar stores. Amazon
has set up its listings so that it is simple to "window shop" and
compare competitive products. A brand must make sure to position its
products in a way that shows how it is different from competitors in the
marketplace.
http://www.ecommercetimes.com/story/86435.html

5 Transformational Customer Support Trends to Watch in 2020
"Digital transformation" has taken on multiple definitions, but one
thing is for sure: Companies view it as a top priority, so much so that
enterprises are projected to spend in excess of $2 trillion through
2019, according to IDC. This insurgence of digital transformation
investments and prioritization has led many organizations to reshape
their use of technology.
http://www.ecommercetimes.com/story/86434.html

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