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Kamis, 30 Januari 2020

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E-Commerce Minute

January 30, 2020

Feds Seek Restraining Orders in Robocall Cases

The U.S. Department of Justice on Tuesday filed complaints in two landmark cases calling for temporary restraining orders against five companies and three individuals alleged to have carried hundreds of millions of fraudulent robocalls to American consumers. The calls resulted in massive financial losses for vulnerable victims across the U.S.

Feds Plan Crackdown on Online Counterfeit Traffic

The U.S. Department of Homeland Security last week released a report outlining its plans to combat online counterfeit product sellers. The value of counterfeit goods traded internationally rose from US$200 billion in 2005 to $509 billion in 2016, according to DHS.

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COPRA May Be Coming, and It's Not Too Soon to Prepare

All eyes are on the West Coast as the state of California reins in the unfettered collection, use and sale of the personal data consumers share as part of the bargain for "free" online services.

In Praise of Clayton Christensen, a Revolutionary Thinker

Clayton Christensen died last week, and we should care. He was the Harvard Business School professor who wrote The Innovator's Dilemma. and changed the world, certainly the part we inhabit in CRM. Christensen did more than anyone to plant the idea of disruptive innovation in the minds of people in the tech industry.

Could Ads Become Potent Weapons Against Streaming Piracy?

In the United States, some 12.5 million pay-TV households accessed pirated video in 2019. One answer to video piracy -- particularly for streaming providers -- might be a dynamic shift in the business model, namely to ad-supported services.

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