Senin, 06 Januari 2020

Editor's Pick: CES 2020: Prepare to Be Amazed


Rob Enderle
Jan 6, 2020 9:34 AM PT
Every year I look forward to CES being over. That's not because it isn't interesting -- it is. It's because the place is a nightmare to get around, thanks to some incredibly stupid decisions that turn Las Vegas into a gridlocked mess. Coming right after the holidays, it destroys more family vacations than any other event short of a long driving trip with very young children. [More...]

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Recommerce: The New Art of Secondhand Sales
Recommerce is booming, with companies meeting consumer demand for more affordable and sustainable alternatives to buying new. "I believe recommerce is popular because there is an alignment amongst people who see that consuming products as we have in the past is creating huge environmental problems, so people want to shop differently," said Nicole Bassett, cofounder of The Renewal Workshop. [More...]
5 Transformational Customer Support Trends to Watch in 2020
"Digital transformation" has taken on multiple definitions, but one thing is for sure: Companies view it as a top priority, so much so that enterprises are projected to spend in excess of $2 trillion through 2019, according to IDC. This insurgence of digital transformation investments and prioritization has led many organizations to reshape their use of technology. [More...]
In 2020, Enterprises Will Unlock Hidden Value in Their Own Workforces
If 2019 was the year we identified the most acute challenges facing various industries -- in the form of macroeconomic trends as well as industry-specific factors -- 2020 will be the year we confront those issues. For most companies, this looks like addressing a skills gap that grows at the same rate technology progresses. This is to say, in the tech industry, it's a gap that grows quickly. [More...]
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