Kamis, 05 Maret 2020

E-Commerce Minute

E-Commerce Minute
March 5, 2020
Study: Fake Reviews Take Heavy Toll on E-Commerce
Product vendors are facing a growing negative reaction from consumers concerned about product quality and fake or misleading product reviews posted online, according to a study by Bazaarvoice.
Shop Safe Act Targets E-Commerce Counterfeiters
Members of the U.S. House of Representatives on Monday introduced legislation that aims to protect online shoppers from purchasing counterfeit goods, titled "Stopping Harmful Offers on Platforms by Screening Against Fakes in
E-Commerce." 
E-Commerce Payments Industry Trends to Watch in 2020
2019 was a milestone year for many in the payments industry, with contactless payments making up more than 50 percent of debit card transactions, and the good news doesn't end there. The consumer drive for seamless experiences is continuing to push the industry toward new innovations that will change the face of payments.
4 Customer Service AI Applications That Work Today
The concept of artificial intelligence improving emotional intelligence might sound like a paradox. A coded algorithm is not the most natural supplement to human empathy, after all. However, customer experience leaders understand that AI-powered tech can transform the way businesses understand core audiences.
Tech Industry Occupies Front Line on Coronavirus Battleground
The coronavirus is posing global threats that are challenging businesses worldwide, forcing them to put new policies and practices into place to prepare for and communicate with their workforces. One of the most critically impacted sectors is the technology industry.
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