Rabu, 09 September 2015

E-Commerce Minute


E-Commerce Minute: Wednesday -- September 9, 2015

The E-Commerce Times -- E-Business Means Business
http://www.ecommercetimes.com
Part of the ECT News Network

Headline Scan
US Agencies Getting the Hang of Doing More With Less
Report: Amazon to Build Cut-Rate Slate
Customer Support in the Digital Age: Collaborative, Personal

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Today's Story Highlights

US Agencies Getting the Hang of Doing More With Less
U.S. government agencies are gradually learning to deal with budget
constraints in the management and procurement of IT. The emphasis on
productivity comes from the Obama administration, the ripple effects of
budget sequestration, and congressional pressure for efficiency.
"Agencies continue to face budget constraints while trying to modernize
IT systems," noted Deltek market analyst Angie Petty.
http://www.ecommercetimes.com/story/82467.html

Report: Amazon to Build Cut-Rate Slate
Amazon reportedly plans to offer a $50 tablet in time for the holiday
shopping season. The 6-inch tablet would sell for half the price of the
Fire HD 6. A $50 price point would make a tablet disposable to some and
finally affordable to others -- points apparently not lost on Amazon.
Though there's no argument it would be a killer price point, there
remains the question of quality.
http://www.ecommercetimes.com/story/82464.html

Customer Support in the Digital Age: Collaborative, Personal
Apple made a bold move on the customer support front this summer: The
company started publishing customer support videos for its Beats by Dre
headphones via the product line's Twitter account. The strategy is
notable primarily because Apple published how-to videos natively on
Twitter, taking a proactive approach to deflect service calls and ensure
user satisfaction.
http://www.ecommercetimes.com/story/82465.html

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