E-Commerce Minute

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E-Commerce Minute: Friday -- May 26, 2017

The E-Commerce Times -- E-Business Means Business
http://www.ecommercetimes.com
Part of the ECT News Network

Headline Scan
Comcast Rolls the Dice With Xfinity Instant TV
Helpshift Integrates With Salesforce
Genesys Launches G-Nine CX Framework
Snap Stock Snaps Back - for the Moment
Red Hat Linux Upgrade Pushes New Security, Automation Tools
Softbank Vision Fund Attracts $93B From Gulf States, Apple, Others
Verizon Aims to Help Firms Get Up Close and Personal With Customers
Walmart Delivers E-Commerce Stunner

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Today's Story Highlights

Comcast Rolls the Dice With Xfinity Instant TV
Comcast has led the way in cable television ever since it acquired AT&T
Broadband a decade ago. However, in recent years, new technologies from
new competitors have been eating away at Comcast's growth. That's why
Comcast not only has introduced Xfinity Mobile, which is its new
wireless service, but also is getting ready to launch its own IPTV
service, Xfinity Instant TV.
http://www.ecommercetimes.com/story/84559.html

Helpshift Integrates With Salesforce
Mobile technology has delivered a lot of useful functionality that
enables vendors and their customers to be on the same page more
frequently. However, the screen size has an inherent drawback: It shows
a very narrow slice of a reality -- typically one idea at a time. The
problem is especially acute in the key areas of sales and service. A
mobile "help" app should deliver help the customer values.
http://www.ecommercetimes.com/story/84560.html

Genesys Launches G-Nine CX Framework
Genesys on Monday introduced G-Nine. "Think of G-Nine as the Genesys
innovation framework that guides many aspects of our business -- product
strategy being one of those," said Genesys CMO Merijn te Booij. "Within
the G-Nine innovation framework, we have defined our themes related to
technology and consumer trends that we'll focus on in the next two
years."
http://www.ecommercetimes.com/story/84556.html

Snap Stock Snaps Back - for the Moment
Snap shares appear to have rebounded from the plunge they took earlier
this month, after the newly public company released a massive $2.2
billion loss in the first quarter, but investors still are scratching
their heads over the company's prospects. Trading just over $20 at mid-
day Tuesday, Snap looks to some like it has regained its early bloom.
Others suspect that darker days are yet to come.
http://www.ecommercetimes.com/story/84553.html

Red Hat Linux Upgrade Pushes New Security, Automation Tools
Red Hat on Tuesday announced the availability of Red Hat Enterprise
Linux 7.4 beta. RHEL 7.4 includes new security and compliance features
and streamlined automation, along with tools for improved systems
administration. This latest upgrade comes nearly three years into the
series 7 lifecycle. It continues to provide enterprises with a rich and
stable foundation.
http://www.ecommercetimes.com/story/84557.html

Softbank Vision Fund Attracts $93B From Gulf States, Apple, Others
The Softbank Vision Fund has closed its first major funding round
raising more than $93 billion in capital from the Gulf states, as well
as tech stalwarts Apple, Qualcomm and others. Softbank, which last fall
launched the fund with backing from the Public Investment Fund of Saudi
Arabia, said it has received new commitments from the Mubadala
Investment Fund from the United Arab Emirates.
http://www.ecommercetimes.com/story/84550.html

Verizon Aims to Help Firms Get Up Close and Personal With Customers
Verizon Enterprise Solutions has released Visual Interactive Calling, an
SDK and platform designed to enable banks, retailers, airlines, travel
and hospitality companies, and other firms to communicate visually with
their customers. "The sweet spot for this solution is enterprises that
have deep mobile app penetration into their customer base," said Tom
Smith, a CX manager at Verizon.
http://www.ecommercetimes.com/story/84551.html

Walmart Delivers E-Commerce Stunner
Walmart on Thursday reported soaring e-commerce growth during its fiscal
first quarter, along with strong organic sales figures -- results that
suggest rival Amazon may have a fight on its hands. Online sales grew a
stunning 63 percent during the quarter, perhaps in response to the
company's newly introduced free two-day shipping and its upgraded mobile
app.
http://www.ecommercetimes.com/story/84547.html

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