Editor's Pick: Nutshell CTO Andy Fowler: Good CRM Tools Stay Out of the Way

Nutshell CTO Andy Fowler: Good CRM Tools Stay Out of the Way

Vivian Wagner May 9, 2017 5:00 AM PT
	"CRM was originally created for the managers and bosses to report on the pipeline, and it was sold as a value proposition to the manager," noted Nutshell CTO Andy Fowler. "What's changing now is that CRM is becoming much more about supporting the rep -- giving them the tools they need to improve their performance. It's no longer just a tool for the boss to check in on the salespeople." [More...]

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