E-Commerce Minute

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E-Commerce Minute: Wednesday -- November 18, 2015

The E-Commerce Times -- E-Business Means Business
http://www.ecommercetimes.com
Part of the ECT News Network

Headline Scan
Surveys Reveal Lax Mobile Security Among Federal Workers
The 2 Layers of Customer Experience
Nadella: Microsoft to Be Stealth Operator for Cloud Security
HootSuite Adds Social Chops to Microsoft Dynamics CRM
Report: Botnets Help Bump Cyberattack Attempts by 20 Percent
Microsoft Pulls the Plug on Zune

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Today's Story Highlights

Surveys Reveal Lax Mobile Security Among Federal Workers
The use of mobile devices provides significant benefits in convenience
and workplace productivity. However, two recent reports indicate that
U.S. government workers often ignore security protocols associated with
mobile IT. The Office of Personnel Management hack revealed earlier this
year drove an effort to address federal IT security. That effort largely
has bypassed mobile device security.
http://www.ecommercetimes.com/story/82761.html

The 2 Layers of Customer Experience
Maybe you've already considered this, but it just popped into my head
the other day as I was thinking once again about customer experience --
or CX, as some people shorten it. I've often said that customers
experience moments of truth and that the experience should be focused on
the things they care most about and that the business actually can do
something about.
http://www.ecommercetimes.com/story/82762.html

Nadella: Microsoft to Be Stealth Operator for Cloud Security
CEO Satya Nadella on Monday made a bid to reintroduce Microsoft to
professionals working in a brave new cyberworld of virtual,
interconnected computing. Speaking at the Microsoft Government Cloud
Forum in Washington, Nadella presented a broad new vision of a cloud-
and mobile-first enterprise that promises to make personal and client
security a central theme of its business.
http://www.ecommercetimes.com/story/82757.html

HootSuite Adds Social Chops to Microsoft Dynamics CRM
Hootsuite on Tuesday announced an integration with Microsoft Dynamics
CRM, Microsoft SharePoint and Microsoft Yammer. The collaboration will
let enterprises use social content in meaningful ways for social
marketing, social selling, social customer support, and internal
collaboration, noted Kevin Zellmer, Hootsuite's vice president of
corporate and business development.
http://www.ecommercetimes.com/story/82758.html

Report: Botnets Help Bump Cyberattack Attempts by 20 Percent
ThreatMetrix last week reported that it had detected and prevented more
than 90 million attempted cyberattacks in real time across industries
from July to September. The attempted attacks covered fraudulent online
payments, logins and new account registrations, and represented a 20
percent increase over the previous quarter, according to ThreatMetrix
Cybercrime Report: Q3 2015.
http://www.ecommercetimes.com/story/82753.html

Microsoft Pulls the Plug on Zune
Microsoft on Sunday announced that it would retire the service for its
Zune digital media players beginning immediately, and users will no
longer able to stream or download content to the device from the Zune
music service. The device will continue to function as a music player,
and any downloaded content will remain on the device. Users can transfer
music to and from the device.
http://www.ecommercetimes.com/story/82751.html

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