Editor's Pick: The Smartest Tech Products of 2018

The Smartest Tech Products of 2018

Rob Enderle Dec 31, 2018 5:00 AM PT

Picking a product of the year is anything but trivial because the products I cover every week range from headphones to laptops to books, cars and more. So, I thought I'd try something different this year and pick six products that each deserve the title and then name a winner that stands out from the rest. This allows me to simplify the task and get around a bit of a writer's block I've been having on this subject. [More...]

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6 E-Commerce Shipping Strategies That Level the Playing Field for SMBs E-commerce continues to become more competitive as large companies like Amazon, Target and Walmart soak up market share and customer attention. Shipping window expectations have become shorter, and many online retailers struggle to keep up, particularly SMBs. How can SMBs compete? Not only is competing possible, there are many SMBs that have been finding exceptional success. [More...]

Is Weak Data Integrity Foiling Your CRM? American companies spend an enormous amount of money on training. Spending reached more than $90 billion in 2017, an increase of over 32 percent from 2016. It's unlikely that even a small share of the billions spent on training last year were devoted to educating and motivating employees to regularly and accurately input data into a company's CRM. Maybe it should have been. [More...]

The Do's and Don'ts of Designing a Great Digital UX In tech parlance, the emotional result of a person's interaction with a website or digital app is called "user experience" or "UX" -- and the success of a business depends on it. Users who have easy, positive experiences with websites and apps likely will be drawn back to the business. On the contrary, websites and apps with poor navigation and slow loading times likely will turn off consumers. [More...]

Breaking Up the Crypto-Criminal Bar Brawl As if e-commerce companies didn't have enough problems with transacting securely and defending against things like fraud, another avalanche of security problems -- like cryptojacking, the act of illegally mining cryptocurrency on your end servers -- has begun. We've also seen a rise in digital credit card skimming attacks against popular e-commerce software such as Magento. [More...]

What People With Disabilities Want Etailers to Know About Their Online Shopping Experience Many shoppers would be just fine if they could never set foot in a retail store again. After all, everything is available online: books, groceries, pizza, household necessities, even big ticket items like mattresses and cars. However, 15 percent of people worldwide have a disability that affects their daily life, and many retailers are unaware that their websites are not always accessible to them. [More...]

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