E-Commerce Minute: Thursday -- January 3, 2019
The E-Commerce Times -- E-Business Means Businesshttp://www.ecommercetimes.com
Part of the ECT News Network
Headline Scan
4 Retail Tech Trends to Watch in 2019
2019 CRM Wish List
The Economics of E-Commerce Chargeback Fraud
6 E-Commerce Shipping Strategies That Level the Playing Field for SMBs
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Today's Story Highlights
4 Retail Tech Trends to Watch in 2019
Year over year, we see the numbers. In 2017, e-commerce represented 49
percent of all total retail growth, up 16 percent. If this year's
$119.99 billion holiday shopping season spend indicates anything, it's
that 2018 is projected to be yet another banner year for commerce.
Online shopping will hit unprecedented, never-before-seen rates of
growth, and it'll be all thanks to technology.
http://www.ecommercetimes.com/story/85766.html
2019 CRM Wish List
I've been writing a forecast column every year at least since W was
president. Nothing's wrong with that, lots of people do. However, I
often find that my forecast is more of a wish list than a true
prognostication, so this time I'll dispense with the fiction of
analytical rigor and just say what I think needs to happen. First, the
industry is consolidating. The big and successful companies are
competing on a different plane than the smaller ones.
http://www.ecommercetimes.com/story/85765.html
The Economics of E-Commerce Chargeback Fraud
E-commerce fraud is an ongoing problem for online merchants and credit
card companies. It has been growing at twice the rate of e-commerce
sales. Identity theft traditionally has been one of the most common
sources of e-commerce fraud, but online merchants increasingly have been
suffering more from chargeback fraud, which requires them to absorb the
costs of disputed credit card transactions.
http://www.ecommercetimes.com/story/85763.html
6 E-Commerce Shipping Strategies That Level the Playing Field for SMBs
E-commerce continues to become more competitive as large companies like
Amazon, Target and Walmart soak up market share and customer attention.
Shipping window expectations have become shorter, and many online
retailers struggle to keep up, particularly SMBs. How can SMBs compete?
Not only is competing possible, there are many SMBs that have been
finding exceptional success.
http://www.ecommercetimes.com/story/85757.html
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