| Sara Hicks Jan 3, 2019 11:38 AM PT | |
 | Year over year, we see the numbers. In 2017, e-commerce represented 49 percent of all total retail growth, up 16 percent. If this year's $119.99 billion holiday shopping season spend indicates anything, it's that 2018 is projected to be yet another banner year for commerce. Online shopping will hit unprecedented, never-before-seen rates of growth, and it'll be all thanks to technology. [More...] |
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 | 2019 CRM Wish List I've been writing a forecast column every year at least since W was president. Nothing's wrong with that, lots of people do. However, I often find that my forecast is more of a wish list than a true prognostication, so this time I'll dispense with the fiction of analytical rigor and just say what I think needs to happen. First, the industry is consolidating. The big and successful companies are competing on a different plane than the smaller ones. [More...] |
 | The Economics of E-Commerce Chargeback Fraud E-commerce fraud is an ongoing problem for online merchants and credit card companies. It has been growing at twice the rate of e-commerce sales. Identity theft traditionally has been one of the most common sources of e-commerce fraud, but online merchants increasingly have been suffering more from chargeback fraud, which requires them to absorb the costs of disputed credit card transactions. [More...] |
 | 'DNA Printing' in the Cloud, Part 3 DNA printing has given rise to the world's first "DNA printer" on the market, a claim advanced by the product's creators. The BioXp 3200 System is available from SGI-DNA, a division of Synthetic Genomics, a San Diego biotechnology company. The BioXp 3200 System is a DNA/RNA assembler and synthesizer made out of steel, glass, plastic, insulated wire, laboratory instruments and microprocessors. [More...] |
 | The Smartest Tech Products of 2018 Picking a product of the year is anything but trivial because the products I cover every week range from headphones to laptops to books, cars and more. So, I thought I'd try something different this year and pick six products that each deserve the title and then name a winner that stands out from the rest. This allows me to simplify the task and get around a bit of a writer's block I've been having on this subject. [More...] |
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