E-Commerce Minute

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E-Commerce Minute: Thursday -- June 28, 2018

The E-Commerce Times -- E-Business Means Business
http://www.ecommercetimes.com
Part of the ECT News Network

Headline Scan
Trump Promotes Technology Business Management for Federal IT Acquisitions
What Net Neutrality's Repeal Means to E-Commerce SMBs
IBM's Watson Enlisted for B2B Sentiment Analysis

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Today's Story Highlights

Trump Promotes Technology Business Management for Federal IT Acquisitions
Vendors seeking to crack the largest single global customer for
information technology -- the U.S. government -- should keep a sharp eye
on the ever-changing contract landscape. One of the recent changes
initiated by the Trump administration for managing federal IT
contracting focuses on the use of technology business management to
improve the IT acquisition process.
http://www.ecommercetimes.com/story/85422.html

What Net Neutrality's Repeal Means to E-Commerce SMBs
E-commerce SMBs are likely to be hit hard by the United States Federal
Communications Commission's repeal of Net neutrality earlier this month.
The move will let Internet service providers block and manipulate
Internet usage and discriminate against users at will, according to
critics. Various public interest groups have challenged the FCC's repeal
of Net neutrality in the U.S. Court of Appeals.
http://www.ecommercetimes.com/story/85418.html

IBM's Watson Enlisted for B2B Sentiment Analysis
B2B customer support firm TeamSupport has added sentiment analysis
technology, powered by IBM's Watson, to its customer relationship
platform. The new tech provides automatic text analysis of email or chat
responses to assess how a customer feels, so customer support teams can
prioritize and personalize their outreach efforts. It includes
predefined categories such as "satisfied" and "frustrated."
http://www.ecommercetimes.com/story/85420.html

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