| John P. Mello Jr. Jun 27, 2018 8:31 AM PT | |
 | Network devices with better security will be hitting the market this year, thanks to Wi-Fi Certified WPA3, which the Wi-Fi Alliance launched Tuesday. The announcement paves the way for the proliferation of devices that support the new, more secure protocol for WiFi communication, which is designed to replace the 14-year-old WPA2. The new protocol adds features to simplify WiFi security. [More...] |
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 | What Net Neutrality's Repeal Means to E-Commerce SMBs E-commerce SMBs are likely to be hit hard by the United States Federal Communications Commission's repeal of Net neutrality earlier this month. The move will let Internet service providers block and manipulate Internet usage and discriminate against users at will, according to critics. Various public interest groups have challenged the FCC's repeal of Net neutrality in the U.S. Court of Appeals. [More...] |
 | IBM's Watson Enlisted for B2B Sentiment Analysis B2B customer support firm TeamSupport has added sentiment analysis technology, powered by IBM's Watson, to its customer relationship platform. The new tech provides automatic text analysis of email or chat responses to assess how a customer feels, so customer support teams can prioritize and personalize their outreach efforts. It includes predefined categories such as "satisfied" and "frustrated." [More...] |
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