E-Commerce Minute

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E-Commerce Minute: Tuesday -- October 1, 2019

The E-Commerce Times -- E-Business Means Business
https://www.ecommercetimes.com
Part of the ECT News Network

Headline Scan
DevOps, Platform Strategy and Transformation
How Committed Is Your CEO to a Great Customer Experience?
iPhone 11: Fewer Sales, More Yawns
Google's 'Right to Be Forgotten' Approach Wins Nod From EU Court
OpenWorld Takeaway

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Today's Story Highlights

DevOps, Platform Strategy and Transformation
The software development lifecycle reminds me of the proverb of the
three blind people confronting an elephant. One grabs the trunk and says
it's a snake, another touches a tusk and says it's a spear, while the
third feels its side and calls it a wall. The moral of the proverb is
that perception has a lot to do with perspective. For a long time, the
perspective on software was that it was a cost.
http://www.ecommercetimes.com/story/86269.html

How Committed Is Your CEO to a Great Customer Experience?
Consumers have been adopting disruptive digital technologies in their
daily lives at a rapid pace. Customers went from being limited to brick-
and-mortar stores to researching, comparing and buying a company's
products and services online. Along with those shifts came a change in
how customers communicate with companies, and the need for positive,
consistent and engaging customer experiences.
http://www.ecommercetimes.com/story/86267.html

iPhone 11: Fewer Sales, More Yawns
After having countless conversations with iPhone users in the last few
days, I've concluded that Apple will sell loads of these new devices --
but not as many as in the past. There are several reasons I'm expecting
a downturn in iPhone sales. Among the top reasons are lack of support
for 5G, lack of innovation, and high prices. I wanted to learn how users
felt about trading up this year.
http://www.ecommercetimes.com/story/86264.html

Google's 'Right to Be Forgotten' Approach Wins Nod From EU Court
Google need not comply with the right to be forgotten outside of the
European Union, according to a European Court of Justice ruling. A
global de-referencing would meet the EU's data protection objectives,
the court said, but it found that numerous third states do not recognize
the right to de-referencing or have a different approach to that right.
http://www.ecommercetimes.com/story/86261.html

OpenWorld Takeaway
I was speaking to an Oracle executive about some of the company's
announcements at OpenWorld, and my impression that the company has
changed so much that it is difficult to recognize it from the entity it
was just a few years ago. On the macro side it's easy to see that Oracle
has transitioned from a products company to a subscription company. It
uses its own apps in a proof-of-concept mode.
http://www.ecommercetimes.com/story/86260.html

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