E-Commerce Minute

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E-Commerce Minute: Thursday -- October 3, 2019

The E-Commerce Times -- E-Business Means Business
https://www.ecommercetimes.com
Part of the ECT News Network

Headline Scan
The CCPA May Affect You, So Get Ready
Leaked Audio Reveals Zuckerberg Spinning Hard
Hey Sellers - Your Customers Are #WorkingPoolside Today
DevOps, Platform Strategy and Transformation
How Committed Is Your CEO to a Great Customer Experience?

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Today's Story Highlights

The CCPA May Affect You, So Get Ready
Although not every United States business will be affected, the new
California Consumer Protection Act almost certainly will have
implications for many businesses outside of California. Starting Jan. 1,
2020, qualifying businesses will be subject to data privacy and security
standards currently required only by the 28 member states in the
European Union.
http://www.ecommercetimes.com/story/86275.html

Leaked Audio Reveals Zuckerberg Spinning Hard
An attendee at a two-hour question-and-answer session during a Facebook
company meeting held in July leaked a recording of founder and CEO Mark
Zuckerberg's comments that reveal deep insights into his thinking.
Zuckerberg apparently decided the Q&A format would be an effective way
to rally Facebook employees against rising criticism from competitors
and the U.S. government.
http://www.ecommercetimes.com/story/86270.html

Hey Sellers - Your Customers Are #WorkingPoolside Today
Your new salespeople have very specific expectations of how their
workday should flow. These 20-somethings want to sign a contract
poolside, then post about it on Instagram -- #workingpoolside, anyone?
They want to approve a purchase order on the go as they head to post-
work Pilates and pizza. They want zero bumps in the road as they go from
meeting to mixer.
http://www.ecommercetimes.com/story/86273.html

DevOps, Platform Strategy and Transformation
The software development lifecycle reminds me of the proverb of the
three blind people confronting an elephant. One grabs the trunk and says
it's a snake, another touches a tusk and says it's a spear, while the
third feels its side and calls it a wall. The moral of the proverb is
that perception has a lot to do with perspective. For a long time, the
perspective on software was that it was a cost.
http://www.ecommercetimes.com/story/86269.html

How Committed Is Your CEO to a Great Customer Experience?
Consumers have been adopting disruptive digital technologies in their
daily lives at a rapid pace. Customers went from being limited to brick-
and-mortar stores to researching, comparing and buying a company's
products and services online. Along with those shifts came a change in
how customers communicate with companies, and the need for positive,
consistent and engaging customer experiences.
http://www.ecommercetimes.com/story/86267.html

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