Sam Bocetta Oct 31, 2019 4:00 AM PT | |
The fear of technology has been around for as long as technology itself, and like technology itself, it is always changing. There is evidence of "technophobia" -- the technical name for this affliction -- in every age and in every part of the world. However, it is perhaps reaching a peak in modern society. Americans are more afraid of technology than death, suggests research conducted in 2019. [More...] |
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Facebook Employees Blast Company's Political Ads Policy At least 250 Facebook employees signed a letter to CEO Mark Zuckerberg criticizing the company's hands-off policy against fact-checking political ads. "We strongly object to this policy as it stands," says the letter. "It doesn't protect voices, but instead allows politicians to weaponize our platform by targeting people who believe that content posted by political figures is trustworthy." [More...] |
5 Things Retailers Can Do Now to Avoid a Cyber Monday Disaster We may just be turning the calendar to November, but if you're like most retailers, you're already deep into planning for the gift-giving season. Black Friday and Cyber Monday are circled and starred as you anticipate, with a mixture of excitement and trepidation, the spike in sales and massive increase in traffic to your website and mobile app -- with good reason. [More...] |
Do Your Customer Journeys Have Dead Ends or Dead Spots? It's easy to take things you see every day for granted. We take the sun rising and setting for granted, for instance, and that's a good thing, because it helps us organize our lives. However, in business taking things for granted is a hazard. Change is everything these days, and that means the concepts you take as constants may not be as constant as they seem. [More...] |
Bob Stutz, CRM Nomad Bob Stutz is a great guy. I have interacted with him occasionally over the years in his various senior postings throughout the CRM industry and always found him to be kind, generous and thoughtful. Last week he announced he was leaving his position as head of the Salesforce Marketing Cloud, which he's been at for four years, and taking a job as President of SAP's CX effort. [More...] |
Linux Inside Azure Sphere on the Horizon Azure Sphere will be generally available in Feb 2020, Microsoft has announced. Its scheduled arrival highlights Microsoft's readiness to fulfill its promise for better IoT device security at scale. Microsoft first introduced Azure Sphere in 2018, opting to use its own version of a Linux operating system instead of Windows 10 to drive its new Azure Sphere OS to securely connect IoT devices. [More...] |
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