Editor's Pick: Just Wait Till Next Year

Just Wait Till Next Year

Denis Pombriant Dec 18, 2019 11:13 AM PT
	For the last 15 years I've written year end articles on where we've been and where we're going in CRM and more broadly in tech. This year it struck me that the major topics that were important in 2019 would be equally important in 2020. In my mind there are several clusters of things that have sticking power. For starters, platform will be a bigger story than it already is. [More...]

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