E-Commerce Minute

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E-Commerce Minute: Tuesday -- June 13, 2017

The E-Commerce Times -- E-Business Means Business
http://www.ecommercetimes.com
Part of the ECT News Network

Headline Scan
Uber Ousts Top Deputy as Fate of CEO Kalanick Hangs in Balance
SoftBank to Take Fearsome Robots Off Alphabet's Hands
Salesforce Parallelism
Microsoft Buys Hexadite to Toughen Windows Security
LogMeIn Makes Bold360 Entrance at CRM Party
The Best Wireless Service and Smartphone
Pegasystems Nestles in AWS, Azure Clouds
Apple's Risky Gambit to Redefine the Smart Speaker
Amazon Courts Low-Income Customers With Deep Prime Discount

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Today's Story Highlights

Uber Ousts Top Deputy as Fate of CEO Kalanick Hangs in Balance
Uber Technologies on Monday lost its second-most-important executive in
a shakeup stemming from an internal investigation into sexual harassment
charges. The changes at the top reportedly could include the temporary
loss of Uber's founder and chief executive, Travis Kalanick. Emil
Michael -- who served as the company's senior vice president of business
and a key lieutenant to Kalanick -- is out.
http://www.ecommercetimes.com/story/84606.html

SoftBank to Take Fearsome Robots Off Alphabet's Hands
SoftBank on Thursday announced that it will acquire robotics company
Boston Dynamics from Alphabet, parent company of Google. SoftBank
Robotics is the company's subsidiary that focuses on the development,
sales and maintenance of humanoid and service robots. "Smart robotics
are going to be a key driver of the next stage of the information
revolution," said SoftBank CEO Masayoshi Son."
http://www.ecommercetimes.com/story/84601.html

Salesforce Parallelism
For several years now, Salesforce has built distinct product lines that
all work off the same platform and can integrate in interesting ways.
There are product lines for the enterprise, small and mid-sized
businesses, business-to-business firms and business-to-consumer
operations -- and probably some others that I haven't considered. The
rationale for all of these new products is simple.
http://www.ecommercetimes.com/story/84605.html

Microsoft Buys Hexadite to Toughen Windows Security
Microsoft on Thursday said it has agreed to buy a Hexadite, which
incorporates artificial intelligence in its automated responses to
cyberthreats. The acquisition will help bolster the company's efforts to
help commercial Windows 10 customers deal with advanced attacks on their
networks, Microsoft said. The acquisition will include Hexadite's
endpoint security automated remediation.
http://www.ecommercetimes.com/story/84600.html

LogMeIn Makes Bold360 Entrance at CRM Party
LogMeIn on Thursday unveiled Bold360, a customer engagement platform
that evolved from Boldchat -- the live website chat software it acquired
five years ago. Bold360 has an intuitive interface that consolidates
data from different systems to present a unified view of all customer
interactions. Among its features are easy integration of Salesforce and
Zendesk data; and omnichannel support.
http://www.ecommercetimes.com/story/84599.html

The Best Wireless Service and Smartphone
During a recent grocery checkout conversation, the cashier asked me
which was the best wireless service and best smartphone. This is a
question I get frequently, and though it seems straightforward, it's
difficult to answer. As I told the cashier, it depends. "On what?" she
asked. That's when I realized that the industry's marketing doesn't
answer the big question: "Which carrier is best for me?"
http://www.ecommercetimes.com/story/84594.html

Pegasystems Nestles in AWS, Azure Clouds
Pegasystems has deepened its 7-year-old relationship with Amazon AWS,
and also has teamed up with Microsoft Azure, company officials told
Pegaworld attendees on Tuesday. The deals are part of a series of
planned partnerships aimed at giving Pega's clients choice in their
cloud environment and avoiding lock-in. Pega last month inked an
agreement to deliver Pega software on Pivotal Cloud Foundry.
http://www.ecommercetimes.com/story/84596.html

Apple's Risky Gambit to Redefine the Smart Speaker
Before Apple launched its long-awaited HomePod smart speaker earlier
this week, the expectation was that it would unveil a sophisticated Echo
killer that would redefine the landscape that Amazon has dominated, with
Google playing catch-up. "Just like iPod reinvented music in our
pockets, HomePod is going to reinvent music in our homes," Apple SVP
Phil Schiller told WWDC attendees.
http://www.ecommercetimes.com/story/84593.html

Amazon Courts Low-Income Customers With Deep Prime Discount
Amazon on Tuesday introduced a Prime membership priced at $5.99 monthly
for people on government assistance who have a valid Electronic Benefits
Transfer card. A Prime membership ordinarily costs $10.99 per month, or
$99 per year. Prime membership offers unlimited fast, free two-day
shipping on more than 50 million eligible items and a variety of other
benefits.
http://www.ecommercetimes.com/story/84589.html

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