Jumat, 08 Desember 2017

E-Commerce Minute

E-Commerce Minute: Friday -- December 8, 2017

The E-Commerce Times -- E-Business Means Business
Part of the ECT News Network

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Bitcoin Surges Past $16K: Will the Bubble Burst?
GoGo's In-Flight WiFi Goes in Fits and Starts
Machines Could Become Driving Force Behind CX

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Today's Story Highlights

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Dreamforce is a bit like a holiday feast in that there are usually
leftovers to savor. One of the stories that didn't get enough
attention at last month's event was Salesforce's path to becoming
a carbon-neutral company. Time to savor it.

Bitcoin Surges Past $16K: Will the Bubble Burst?
Cryptocurrency bitcoin soared to $16,777 on Thursday, reaching a market
capitalization of $274 billion, according to Bloomberg's composite of
exchanges. That was up from just $10,000 last week, and up some 1,500
percent from the beginning of 2017. The latest price increases have come
as bitcoin increasingly has been recognized as a legitimate form of

GoGo's In-Flight WiFi Goes in Fits and Starts
Why is it that in-flight WiFi is almost always problematic? Every time I
take a commercial flight, I sign up for the GoGo WiFi service -- and
every time I am disappointed by something. My experience last week
flying on Delta was no exception. After takeoff, I struggled to connect
my iPhone. After spending quite a long time making unsuccessful
attempts, I gave up in frustration.

Machines Could Become Driving Force Behind CX
Customer experience improvements have become an important part of
companies' digital transformations, according to survey results Mitel
released Tuesday. More than 2,500 senior IT decision makers across North
America, the UK, France, Germany and Australia responded to the survey.
The participants represented businesses ranging from 250 to 10,000-plus
employees in a wide range of industries.

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