Editor's Pick: Gear Up for a Flood of IoT Support Requests

Gear Up for a Flood of IoT Support Requests

Patrice Samuels Aug 20, 2015 5:00 AM PT

Growth of the Internet of Things in broadband households extends the life, utility and functionality of all connected solutions in the home. It also puts new pressures on existing support solutions to meet consumers' expectations. Sixteen percent of U.S. broadband households owned a smart home device, and nearly 40 percent planned to buy one in the next 12 months, suggests recent research. [More...]

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