E-Commerce Minute

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E-Commerce Minute: Tuesday -- January 23, 2018

The E-Commerce Times -- E-Business Means Business
http://www.ecommercetimes.com
Part of the ECT News Network

Headline Scan
Don't Discount the Business Power of Emotions
Feds to Ramp Up Online Purchasing Presence
The Top 20 CRM Blogs of 2017: Countdown, Part 1

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Today's Story Highlights

Don't Discount the Business Power of Emotions
What accounts for the amazing success of Apple and Starbucks? They both
connect with users on an emotional level. This "secret" is evident to
anyone who looks closely, and you can apply it to succeed with your own
company and improve your own life. Apple was a struggling computer maker
until the 1990s, when Steve Jobs returned. Jobs connected with the user
base in a new way.
http://www.ecommercetimes.com/story/85082.html

Feds to Ramp Up Online Purchasing Presence
Online retail has been booming, with consumers flocking to the Internet
to shop for almost anything. Online retail revenues in the U.S. would
reach a projected $445 billion in 2017 and jump to $600 billion by 2020,
according to FTI Consulting. The U.S. government has begun developing a
program that would allow agencies to utilize e-commerce portals for
purchases of COTS products.
http://www.ecommercetimes.com/story/85079.html

The Top 20 CRM Blogs of 2017: Countdown, Part 1
Something very interesting is happening in the world of CRM blogs: CRM
is becoming less and less of a subject. Oh, it's in there -- it's just
being elbowed to the back of the stage by a whole host of other related
disciplines and technologies. Customer experience, customer engagement
and content marketing are vying with artificial intelligence, Internet
of Things and bots to elbow ahead of CRM.
http://www.ecommercetimes.com/story/85080.html

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