Editor's Pick: The Top 20 CRM Blogs of 2017: Countdown, Part 1

The Top 20 CRM Blogs of 2017: Countdown, Part 1

Chris Bucholtz Jan 22, 2018 2:58 PM PT

Something very interesting is happening in the world of CRM blogs: CRM is becoming less and less of a subject. Oh, it's in there -- it's just being elbowed to the back of the stage by a whole host of other related disciplines and technologies. Customer experience, customer engagement and content marketing are vying with artificial intelligence, Internet of Things and bots to elbow ahead of CRM. [More...]

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Batteries in New iPhones Could Have Shorter Life Spans There was some bad news for owners of the latest iPhone models on Monday. Batteries in the iPhone 8 and X may have shorter life spans than those in prior models. Typically, phone batteries begin losing their effectiveness after 500 recharges. Up to that point, they can hold up to 80 percent of their charge. After that, it's usually downhill for the battery. [More...]

Feds to Ramp Up Online Purchasing Presence Online retail has been booming, with consumers flocking to the Internet to shop for almost anything. Online retail revenues in the U.S. would reach a projected $445 billion in 2017 and jump to $600 billion by 2020, according to FTI Consulting. The U.S. government has begun developing a program that would allow agencies to utilize e-commerce portals for purchases of COTS products. [More...]

Don't Discount the Business Power of Emotions What accounts for the amazing success of Apple and Starbucks? They both connect with users on an emotional level. This "secret" is evident to anyone who looks closely, and you can apply it to succeed with your own company and improve your own life. Apple was a struggling computer maker until the 1990s, when Steve Jobs returned. Jobs connected with the user base in a new way. [More...]

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