E-Commerce Minute

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E-Commerce Minute: Tuesday -- November 7, 2017

The E-Commerce Times -- E-Business Means Business
http://www.ecommercetimes.com
Part of the ECT News Network

Headline Scan
Amazon Sneaks In Third-Party Seller Discounts
The Long Black Friday Shopping Day Has Dawned
5 Innovative Ways to Inspire Customer Loyalty
IBM Launches Private Cloud to Ease Public Cloud Transition
New Relationship Marketing Hub Aims to Goose Conversion Rates
The Eve of the Self-Driving Revolution
6 Ways E-Commerce SMBs Can Offer Great Customer Service on a Tight Budget

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Today's Story Highlights

Amazon Sneaks In Third-Party Seller Discounts
Amazon recently began reducing prices on merchandise sold by third-party
sellers, ratcheting up its market share competition with discount
stores, including Walmart. The company has started to display a new tag,
"Discount Provided by Amazon." Price cuts so far have been a little less
than 10 percent on goods sold by independent retailers. Amazon has been
absorbing the losses itself.
http://www.ecommercetimes.com/story/84939.html

The Long Black Friday Shopping Day Has Dawned
Black Friday falls on Nov. 23 this year, but retailers already have
begun to promote the huge discounts they plan to offer in its name. Some
deals already are available to shoppers. Although Cyber Monday has grown
in significance, Black Friday "is still significant as the kickoff to
the holiday season," said Ray Wang, principal analyst at Constellation
Research.
http://www.ecommercetimes.com/story/84934.html

5 Innovative Ways to Inspire Customer Loyalty
Getting customers -- and keeping them -- is the name of the game in e-
commerce. "The e-commerce market is crowded and noisy, and brands need
to do everything they can to differentiate themselves from the pack,"
said Eric Hansen, CTO of SiteSpect. "Loyalty programs do just that,
giving a brand the edge they need to stay a step ahead of their
competitors."
http://www.ecommercetimes.com/story/84935.html

IBM Launches Private Cloud to Ease Public Cloud Transition
IBM has announced IBM Cloud Private, a software platform that allows
enterprise customers to run applications and store critical data in an
on-premises, private cloud environment. The new service employs a
Kubernetes-based container architecture that supports both Docker
containers and Cloud Foundry. IBM also introduced new container-
optimized versions of core enterprise software.
http://www.ecommercetimes.com/story/84931.html

New Relationship Marketing Hub Aims to Goose Conversion Rates
Optimove has released a new version of its relationship marketing hub.
Optimove 6.0 lets users automate targeted marketing campaigns for new
visitors as precisely as they can for current customers, the company
said. It combines Web analytics with look-alike data, machine learning,
and AI from its retention ecosystem to make accurate predictions of
future spend before customers make a purchase.
http://www.ecommercetimes.com/story/84922.html

The Eve of the Self-Driving Revolution
A decade ago, there wasn't much talk about self-driving cars or
autonomous-cars, but Toyota and Lexus were setting the stage with their
self-parking cars. They aired television commercials showing how cars
magically parallel-parked themselves. At the time, it seemed amazing,
but that was nothing compared to what's coming next. The self-parking
revolution is now expanding.
http://www.ecommercetimes.com/story/84930.html

6 Ways E-Commerce SMBs Can Offer Great Customer Service on a Tight Budget
Keeping customers satisfied is the No. 1 priority of any retail
business. Technological advances such as interactive voice response
systems, chatbots, omnichannel accessibility and robotics have helped
many large e-commerce companies improve customer satisfaction rates.
However, these options require financial and manpower resources that
small and mid-sized firms often don't have.
http://www.ecommercetimes.com/story/84924.html

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