E-Commerce Minute

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E-Commerce Minute: Thursday -- November 16, 2017

The E-Commerce Times -- E-Business Means Business
http://www.ecommercetimes.com
Part of the ECT News Network

Headline Scan
Google Gives Job Searchers Salary, Location Details
Retailers, Etailers Brace for Invasion of the Black Friday Shoppers
Content Analytics' VP Kenji Gjovig: There's Chum in the E-Commerce Waters
Amazon Denies Rumored Plans for Ad-Supported Prime Video Service
Revisiting Show Season
IBM Adds 2 New Processors to Quantum Computing Ecosystem
Real Human Interactions Beat Automation, Survey Says

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Today's Story Highlights

Google Gives Job Searchers Salary, Location Details
Google on Wednesday announced the addition of new functionality for its
recently launched job search portal, including features that display
salary range and street-level location information. Salary information
-- among the things users have requested most, according to Google --
will improve the likelihood of matching qualified applicants with the
jobs they desire.
http://www.ecommercetimes.com/story/84959.html

Retailers, Etailers Brace for Invasion of the Black Friday Shoppers
A total of 164 million Americans, or 69 percent of the U.S. population,
plan to shop Thanksgiving weekend, according to a new survey by the
National Retail Federation. Upwards of 115 million people, or about 70
percent, plan to shop on Black Friday, the report shows, while 78
million plan to shop on Cyber Monday, 71 million on Small Business
Saturday, and 32 million on Thanksgiving Day.
http://www.ecommercetimes.com/story/84955.html

Content Analytics' VP Kenji Gjovig: There's Chum in the E-Commerce Waters
Content management is all about making sure that a product item page
"has all of the information that a customer needs to buy an item or have
a good experience with it afterwards," said Content Analytics VP Kenji
Gjovig. "A content management system has the ability to set up new
items, post images and video, and create a robust title and detailed
item description."
http://www.ecommercetimes.com/story/84957.html

Amazon Denies Rumored Plans for Ad-Supported Prime Video Service
Amazon has denied a report that it has been working on a free, ad-
supported video platform to complement its subscription-based Amazon
Prime Video service. Amazon has been in talks with various television
networks, movie studios and other media entities about providing content
to the site, according to the Monday report. Such a service would place
Amazon in direct competition with Apple.
http://www.ecommercetimes.com/story/84953.html

Revisiting Show Season
Show season changes the CRM market. One day you're in the vanilla
application software space, and a week later you understand the need to
incorporate social media or analytics or machine learning, or you see a
need for enhanced integration and development through platform services.
It goes on. Today, in the wake of many companies' trade shows, we're
again taking a look at the available suites.
http://www.ecommercetimes.com/story/84954.html

IBM Adds 2 New Processors to Quantum Computing Ecosystem
IBM on Friday announced 20-qubit and 50-qubit quantum processors for its
IBM Q early-access commercial systems. The 20-qubit processor --
featuring improvements in superconducting qubit design, connectivity and
packaging -- has coherence times of 90 microseconds, which allows high-
fidelity quantum operations, IBM said. The 50-qubit processor is an
operational prototype.
http://www.ecommercetimes.com/story/84947.html

Real Human Interactions Beat Automation, Survey Says
Customers prefer human interactions to IVR systems or other automated
customer service offerings, according to a new report from B2B ratings
firm Clutch. Businesses need to move carefully when outsourcing customer
service operations, the research also suggested, because there are big
differences depending on a number of factors, including how familiar
reps are with the local language.
http://www.ecommercetimes.com/story/84950.html

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