Editor's Pick: 6 Ways E-Commerce SMBs Can Offer Great Customer Service on a Tight Budget

6 Ways E-Commerce SMBs Can Offer Great Customer Service on a Tight Budget

Richard Adhikari Nov 1, 2017 10:04 AM PT
	Keeping customers satisfied is the No. 1 priority of any retail business. Technological advances such as interactive voice response systems, chatbots, omnichannel accessibility and robotics have helped many large e-commerce companies improve customer satisfaction rates. However, these options require financial and manpower resources that small and mid-sized firms often don't have. [More...]

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