E-Commerce Minute

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E-Commerce Minute: Wednesday -- April 17, 2019

The E-Commerce Times -- E-Business Means Business
https://www.ecommercetimes.com
Part of the ECT News Network

Headline Scan
Managing Sales Tax Complexities in Merchandise Returns
Hackers Use Microsoft Help Desk to Pull Off Massive Email Breach
Philanthropy Is Good for Business
The Rise of Headless Commerce
SEO: How Important Is It to Make the First Page?

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Today's Story Highlights

Managing Sales Tax Complexities in Merchandise Returns
As the world has become increasingly digital, the retail industry has
gone through tremendous transformation. To survive in the competitive
landscape and keep up with evolving customer preferences, merchants have
had to adapt and learn how to deliver the seamless omnichannel
experience that shoppers expect. Delivering that efficiency and
convenience comes with challenging operational intricacies.
http://www.ecommercetimes.com/story/85960.html

Hackers Use Microsoft Help Desk to Pull Off Massive Email Breach
Hackers piggybacked onto a Microsoft customer support portal between
Jan. 1 and March 28 to gain access to the emails of noncorporate account
holders on webmail services Microsoft manages, including MSN.com,
Hotmail.com and Outlook.com. Microsoft has confirmed that a "limited"
number of customers who use its Web service had their accounts
compromised.
http://www.ecommercetimes.com/story/85958.html

Philanthropy Is Good for Business
The other day Salesforce announced that it was integrating its
philanthropic arm, the nonprofit Salesforce.org, into the larger
organization, Salesforce.com. This makes a round trip for "the org." At
its founding, Salesforce built its 1-1-1 model of philanthropy --
donating 1 percent of its equity, product and employee time to
communities around the world -- into its core business.
http://www.ecommercetimes.com/story/85959.html

The Rise of Headless Commerce
"Headless commerce" has become an e-commerce buzzword lately, but how
can brands use it to their advantage? "In its most basic terms,
'headless commerce' refers to the decoupling of a website's presentation
layer -- the front end -- from its commerce and business logic/function
layer -- the back end," said Meghan Stabler, vice president of product
marketing at BigCommerce.
http://www.ecommercetimes.com/story/85956.html

SEO: How Important Is It to Make the First Page?
In a recent E-Commerce Times poll, only 4.32 percent of respondents said
there was always enough information on the first page of search results
to meet their needs. By comparison, 14.05 percent said they found the
first-page search results were rigged and limited by algorithmic
highlights. More than one quarter, 25.41 percent, said even if the first
page provided enough, they wanted to see more.
http://www.ecommercetimes.com/story/85952.html

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