| Rob Enderle Apr 22, 2019 11:08 AM PT | |
 | The big news last week was that Apple finally agreed to settle its fight with Qualcomm. Kudos to Tim Cook, because I've known a lot of CEOs rather who would have fought to the death than admitted they were wrong -- and not only wrong but acting disingenuously the entire time. Fighting this to the death would have been far worse. What spurred the settlement likely was he defense Qualcomm mounted. [More...] |
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 | NICE InContact Packs CXone With Tons of AI Features NICE inContact has released the Spring 2019 version of its CXone cloud-based contact center software, with multiple AI-powered updates for smarter customer and agent engagement, plus enhanced CRM integrations. NICE inContact CXone "is the most complete, unified, and intelligent cloud contact center platform available in the market," said company spokesperson Cheryl Andrus. [More...] |
 | Condres OS Conjures Up Pleasing Arch Linux Transition Condres OS, a distro much like the defunct Apricity OS, could be a speedier replacement for Linux OSes that have turned slow to no-go in recent new releases. Condres OS is an Arch-based distro that offers many pleasing usability traits similar to three popular Debian-based distros: Linux Mint; Peppermint; and Zorin, which bundles ICE and Wine accouterments. Condres OS, as is typical of Arch distributions, comes with a rolling release upgrade model. [More...] |
 | How SMBs Can Trade Stressful One-by-One Shipping for Streamlined Operations E-commerce continues to grow at an unprecedented pace. Total retail sales, excluding the sale of items not normally bought online -- like fuel, automobiles, and food at restaurants -- hit $3.628 trillion last year, up 3.9 percent year over year from $3.490 trillion. E-commerce accounted for a 14.3 percent share of that total, and 51.9 percent of all retail growth. That is substantial. [More...] |
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