E-Commerce Minute

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E-Commerce Minute: Thursday -- April 4, 2019

The E-Commerce Times -- E-Business Means Business
https://www.ecommercetimes.com
Part of the ECT News Network

Headline Scan
With More Than 8 Billion Things, Where Are the IoT Privacy Laws?
Walmart Lets Customers Use Google Assistant to Voice-Order Groceries
Retail Tech for Millennials
Extreme Customer Experience
Wayfair v. South Dakota: How Amazon Played Both Sides

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Today's Story Highlights

With More Than 8 Billion Things, Where Are the IoT Privacy Laws?
No knows for sure how many "things" are connected to the Internet, but
the Federal Trade Commission reported last year that it was more than 8
billion, and that it would exceed 20 billion by the end of 2020!
Astonishing as it seems, it turns out that U.S. privacy laws do not
apply to all of those devices and the data they collect. So, for the
third time in three years, the Senate has proposed a new law.
http://www.ecommercetimes.com/story/85936.html

Walmart Lets Customers Use Google Assistant to Voice-Order Groceries
Walmart has launched a limited beta of Walmart Voice Order, which lets
consumers order groceries by voice using Google Assistant. The service
can be used with a number of devices: tablets, watches and TV sets
running Android 6.0+; smartphones running Android 5.0+; iOS 10.0+
devices; Google Home; and more. "This announcement is huge," said Ray
Wang, principal analyst at Constellation Research.
http://www.ecommercetimes.com/story/85934.html

Retail Tech for Millennials
It's time to get strategic about winning over Gen Y. Members of the
millennial generation were born roughly between 1980 and 2000. They're
the largest age cohort in human history, making up about 25 percent of
the entire global population. When they're mentioned in headlines,
however, the news sounds bad for business: They're broke. They're self-
obsessed. They're definitely not buying your stuff.
http://www.ecommercetimes.com/story/85930.html

Extreme Customer Experience
CRM guru Samson Lee has a new idea about customer experience. I don't
know that I agree with it, but Lee has a way of making you question your
assumptions and possibly change your viewpoint. Lee describes extreme
experience as the inevitable pain you have to go through to reach
nirvana -- that is, get the product or service you want from the vendor
you want.
http://www.ecommercetimes.com/story/85931.html

Wayfair v. South Dakota: How Amazon Played Both Sides
In the late 90s, Amazon began expanding its offerings beyond books,
quickly embracing the Internet and leveraging technology to boost sales
and exploit dated tax laws. Thanks to the proliferation of the Web and a
rise in the popularity of e-commerce, Amazon rapidly scaled its business
to offer a range of products and services directly to customers anywhere
in the nation.
http://www.ecommercetimes.com/story/85929.html

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