E-Commerce Minute

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E-Commerce Minute: Thursday -- April 18, 2019

The E-Commerce Times -- E-Business Means Business
https://www.ecommercetimes.com
Part of the ECT News Network

Headline Scan
How SMBs Can Trade Stressful One-by-One Shipping for Streamlined Operations
Managing Sales Tax Complexities in Merchandise Returns
Disruption Plus
Hackers Use Microsoft Help Desk to Pull Off Massive Email Breach
Philanthropy Is Good for Business

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Today's Story Highlights

How SMBs Can Trade Stressful One-by-One Shipping for Streamlined Operations
E-commerce continues to grow at an unprecedented pace. Total retail
sales, excluding the sale of items not normally bought online -- like
fuel, automobiles, and food at restaurants -- hit $3.628 trillion last
year, up 3.9 percent year over year from $3.490 trillion. E-commerce
accounted for a 14.3 percent share of that total, and 51.9 percent of
all retail growth. That is substantial.
http://www.ecommercetimes.com/story/85949.html

Managing Sales Tax Complexities in Merchandise Returns
As the world has become increasingly digital, the retail industry has
gone through tremendous transformation. To survive in the competitive
landscape and keep up with evolving customer preferences, merchants have
had to adapt and learn how to deliver the seamless omnichannel
experience that shoppers expect. Delivering that efficiency and
convenience comes with challenging operational intricacies.
http://www.ecommercetimes.com/story/85960.html

Disruption Plus
There's a chicken-and-egg issue with digital disruption. Making
decisions based on numbers instead of gut instinct is recognized to be a
superior approach in many situations, but before you can get to decision
making, people have to be able to use things like AI and ML. Humans are
not naturals when it comes to numbers; thinking back to high school
algebra is all it takes to convince most of us.
http://www.ecommercetimes.com/story/85962.html

Hackers Use Microsoft Help Desk to Pull Off Massive Email Breach
Hackers piggybacked onto a Microsoft customer support portal between
Jan. 1 and March 28 to gain access to the emails of noncorporate account
holders on webmail services Microsoft manages, including MSN.com,
Hotmail.com and Outlook.com. Microsoft has confirmed that a "limited"
number of customers who use its Web service had their accounts
compromised.
http://www.ecommercetimes.com/story/85958.html

Philanthropy Is Good for Business
The other day Salesforce announced that it was integrating its
philanthropic arm, the nonprofit Salesforce.org, into the larger
organization, Salesforce.com. This makes a round trip for "the org." At
its founding, Salesforce built its 1-1-1 model of philanthropy --
donating 1 percent of its equity, product and employee time to
communities around the world -- into its core business.
http://www.ecommercetimes.com/story/85959.html

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