E-Commerce Minute

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E-Commerce Minute: Tuesday -- August 29, 2017

The E-Commerce Times -- E-Business Means Business
http://www.ecommercetimes.com
Part of the ECT News Network

Headline Scan
Cyberthieves Train Their Sights on US Mobile Phone Customers
Amazon Takes 1st Steps Toward Whole Foods Pricing Makeover
Robots May Become Go-To Customer Service Reps
Consumer Healthcare: Growing Importance of Patient Education and Communications Solutions

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Today's Story Highlights

Cyberthieves Train Their Sights on US Mobile Phone Customers
A relatively new form of cybercrime recently has been plaguing American
consumers. Thieves have been hijacking mobile phone account numbers and
then transferring services to a different device. Further, hackers have
begun using mobile numbers to raid digital wallets and similar accounts.
This type of theft has been successful even against the most
sophisticated of consumers.
http://www.ecommercetimes.com/story/84772.html

Amazon Takes 1st Steps Toward Whole Foods Pricing Makeover
Amazon kicked off the completion of its acquisition of Whole Foods
Market with steep price cuts on some products. Among those now available
at lower prices are Whole Trade bananas, organic avocados, organic large
brown eggs, responsibly-farmed salmon and tilapia, organic baby kale and
baby lettuce, animal-welfare-rated 85 percent lean ground beef, and
organic Gala and Fuji apples.
http://www.ecommercetimes.com/story/84769.html

Robots May Become Go-To Customer Service Reps
The customer service robot market will be worth $88 million by 2022,
according to Tractica. Annual shipments are expected to increase from
2,730 units in 2016 to nearly 4,800 in 2022. The robots will be both
humanoid and non-humanoid. However, telepresence robots, chatbots, and
stationary customer interactive systems that don't have moving parts are
not included in the count.
http://www.ecommercetimes.com/story/84765.html

Consumer Healthcare: Growing Importance of Patient Education and Communications Solutions
As the healthcare industry shifts to value-based care models, patient
education and communication solutions increasingly have become an
investment priority for care providers and payers. Consumers have many
means, whether digital or analog, to acquire medical knowledge and
personal health information, and they tend to reach out to their doctor
when sick, or when they have complex health questions.
http://www.ecommercetimes.com/story/84758.html

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